Refund Policy
Last updated: February 2026
Open Source Transition Refund
Caipi is now free and open source. If you previously purchased a license, you are eligible for a full refund — no questions asked, no time limit.
How to Request a Refund
To request a refund, email us at caipi@plpp.de with the email address you used for your purchase. We'll process it promptly.
Refund Processing
Refunds are processed through our original payment provider. The refund will be credited to your original payment method. Depending on your bank or card issuer, it may take 5-10 business days to appear on your statement.
Contact
Questions or concerns? Reach out at caipi@plpp.de. We're here to help.